Terms of Service for Tropic Marketing Agency

This policy is effective as of 16 April 2025.

Welcome to Tropic Marketing Agency (“Company,” “we,” “us,” or “our”). These Terms of Service and Conditions (“Terms”) govern your access to and use of our website, services, and digital platforms (collectively, the “Services”).

By accessing or using our services a, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Company Information

Tropic Marketing Agency

Email: [email protected]

Phone: +1 760 338 2048

2. Scope of Services

Tropic Marketing Agency provides digital marketing services, which may include but are not limited to:

Social media management

Paid advertising (Google Ads, Meta Ads, etc.)

Branding and strategy

Website development and optimization

SEO services

Email marketing

Consulting services

Specific services will be defined in individual contracts, proposals, or service agreements signed between the Company and the Client.

3. Eligibility

By using our Services, you confirm that:

You are at least 18 years old.

You have the legal authority to enter into binding agreements.

You will comply with all applicable laws and regulations.

4. Intellectual Property

All content on our website, including but not limited to:

Text

Logos

Graphics

Branding elements

Marketing materials

Website design

is the property of Tropic Marketing Agency unless otherwise stated and is protected by intellectual property laws.

Clients retain ownership of materials they provide to us. Upon full payment, ownership of custom-created deliverables may transfer to the Client, unless otherwise specified in a separate written agreement.

5. Payments and Fees

All fees, payment terms, and billing cycles will be outlined in separate service agreements or invoices.

Payments must be made on time.

Late payments may result in suspension of services.

Fees are non-refundable unless explicitly stated otherwise in writing.

6. Client Responsibilities

Clients agree to:

Provide accurate and complete information

Respond in a timely manner to requests

Ensure that materials provided do not violate third-party rights

Comply with advertising and marketing regulations applicable to their industry

Tropic Marketing Agency is not responsible for legal compliance of the Client’s business operations or advertising claims.

7. Disclaimer of Guarantees

While we strive to deliver high-quality marketing results, we do not guarantee:

Specific revenue outcomes

Specific advertising performance metrics

Search engine rankings

Social media growth metrics

Marketing performance may vary based on market conditions, competition, and external platform policies.

8. Limitation of Liability

To the fullest extent permitted by law, Tropic Marketing Agency shall not be liable for:

Indirect or consequential damages

Loss of profits

Business interruption

Loss of data

Our total liability under any claim shall not exceed the total fees paid by the Client in the preceding three (3) months.

9. Data Protection and Privacy (Including GDPR)

9.1 General Commitment

We are committed to protecting personal data and complying with applicable data protection laws, including:

The General Data Protection Regulation (GDPR) for users in the European Union and EEA

The UK GDPR

The California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)

9.2 Role as Data Controller or Processor

Depending on the circumstances:

We may act as a Data Controller when collecting personal data through our website or marketing channels.

We may act as a Data Processor when handling personal data on behalf of Clients under marketing service agreements.

Separate Data Processing Agreements (DPAs) may be executed where required.

9.3 Legal Bases for Processing (GDPR)

For users located in the EU/EEA/UK, we process personal data under one or more of the following legal bases:

Consent

Performance of a contract

Legal obligation

Legitimate interests

9.4 Data Subject Rights (GDPR)

If you are located in the EU/EEA/UK, you have the right to:

Access your personal data

Rectify inaccurate data

Request erasure (“Right to be Forgotten”)

Restrict processing

Data portability

Object to processing

Withdraw consent at any time

To exercise these rights, contact us at:

📧 [email protected]

9.5 International Data Transfers

As a company based in the United States (California), personal data may be transferred outside the EU/EEA. Where required, we implement appropriate safeguards such as:

Standard Contractual Clauses (SCCs)

Contractual data protection agreements